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Frequently Asked Questions - 4. Cancellation, Replacement And Return Information

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Q. Can I cancel my order?
A.

RISIS regrets that any cancellation after orders have been successfully processed will not be approved.

Q. I have received a defective/faulty item. How do I proceed?
A.

At RISIS, consistently providing quality products is one of our core values. If you discover a fault or defect in your item upon receiving it, do contact us immediately and send us your order number and details along with clearly documented pictures of the defect.

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