FREQUENTLY ASKED QUESTIONS


Q. What is the currency used to process my purchase?
A.

Your order will be processed in Singapore Dollars (SGD). Exchange rate depends on your credit card issuing bank. 

Q. What are the payment methods I can use?
A.

At the moment, we accept payment by Visa and MasterCard only.

Q. I have a discount code. How do I use it?
A.

Simply key in your discount code during checkout and your total amount will be updated accordingly.

  • All promotion codes are non-transferable and cannot be converted to cash.
  • They cannot be used in conjunction with any other promotion code or offers, and much be redeemed with the given validity period.
  • All codes are valid for one month from the date of issue (unless otherwise stated).
  • All codes are valid for a one-time use only.
  • Codes are only valid at risis.com

Q. Is it safe to order through the RISIS website?
A.

Yes, RISIS guarantees the security of our website. Our secure socket layer (SSL) software is the industry standard and among the best software for secure commerce transactions. It encrypts all of your personal information. Also, when you send us your payment details, it is encrypted during transmission, and sent directly to our merchant bank.