Your item will be carefully packaged in our branded packaging and finished with a RISIS ribbon for a professional and thoughtful presentation.
What's included: • 1 x RISIS branded gift box • 1 x RISIS branded gift wrap • 1 x RISIS branded ribbon
No physical receipts shall be provided with any purchase, as all receipts shall be transmitted electronically via email. Should you require additional gift packaging, we suggest adding an additional Gift Wrap option to your order.
Please note that gift wrapping is not available as a standalone service and can only be provided in combination with a purchase
Please note:Express delivery is only applicable during business working days, Monday to Friday, and to addresses within Singapore. Orders placed on Friday will be delivered on the following Monday.
Express Next Day Delivery
Next working day
Est. up to 3 to 5 working days
All orders placed and confirmed on Friday, Saturday, Sunday and on Public Holidays in Singapore will be processed on the next business day.
AREAS IN SINGAPORE WE DON’T DELIVER TO
Changi Airfreight Centre, Changi Airport, Jurong Island, Jurong Port, MINDEF COMCEN and PSA Terminal Wharves – Tanjong Pagar/Pasir Panjang/Sembawang.
Please note:The recipient is responsible for any foreign taxes, customs charges and duties incurred on their shipment that may be determined by Customs in the destination country.
If you would like to ship to any of these countries, we kindly request that you contact us.
CUSTOMS DUTIES AND TAXES
In the event the recipient refuse to pay any duties and taxes charged by Customs in the destination country, we will be unable to cancel the order or provide a refund, nor are we able to cover the cost of the taxes to receive your package. Any expenses associated with the re-delivery of the order will also be borne by the recipient.
To ensure smooth Customs Clearance on international orders, please ensure that your Full Name matches that on your National Identity Card. For further assistance or information, please contact your local customs office.
CAN I PICK UP MY ORDER?
For local orders, you can opt to pick up your online purchases at our main office or RISIS @ ION Orchard.
Your order will be ready for collection 5 business days after your order is confirmed. As all online orders are fulfilled from our warehouse, please do not make your way to the designated location before a pick-up confirmation is given as your order will not be ready.
RISIS Main Office 14 Kung Chong Road #05-01 Lum Chang Building Singapore 159150 9:00 am - 5:30 pm (Monday to Friday)
RISIS @ ION Orchard 2 Orchard Turn #B1-13 ION Orchard Singapore 238801 11:00 am - 9:00 pm (Monday to Sunday)