RISIS selects the highest quality materials to create your pieces, and we go over and beyond to ensure that each handcrafted piece is perfect from manufacturing to packaging. With proper care and maintenance, they are bound to retain its beauty and character for years to come.
Avoid exposure to harsh chemicals: Perfumes, lotions, and cleaning products can damage the delicate materials of your jewellery. Apply these products before wearing your RISIS jewellery to prevent chemical interactions.
Remove jewellery during certain activities: Take off your RISIS jewellery before engaging in activities that may cause damage, such as exercising, swimming, or doing household chores. This will protect your pieces from unnecessary wear and tear.
Store jewellery properly: When you're not wearing your RISIS jewellery, store it in a clean, dry place. We recommend using a lined jewellery box or pouch to prevent scratches and tangling. Separating each piece with individual compartments or soft pouches, and even better, using airtight resealable jewelry bags, will ensure that they remain in pristine condition.
Handle with care: Plated jewellery should be protected from water, chemicals, and excessive friction. Remove plated pieces before showering or swimming, and avoid wearing them during activities that may cause rubbing or scratching.
Clean with care: Gently clean plated jewellery using a soft(non-abrasive) lint-free cloth or a mild jewellery cleaning solution. Avoid harsh chemicals or abrasive materials that can strip off the plating.
Use a soft lint-free cloth or jewellery polishing cloth: Regularly wipe your gold jewellery with a soft lint-free cloth to remove dirt and restore its shine. You can also use a jewellery polishing cloth specifically designed for gold pieces.
Soak and gently scrub: For a more thorough cleaning, create a solution of mild soap and warm water. Soak your gold jewellery for a few minutes, then gently scrub with a soft brush. Rinse thoroughly and pat dry with a clean lint-free cloth.
Use a silver polishing cloth: To remove tarnish and restore the shine of your silver jewellery, gently rub it with a silver polishing cloth. This specialised cloth will help keep your pieces looking radiant.
Handle with care: Avoid exposing your gemstone jewellery to extreme heat or direct sunlight, as it can cause colour fading or damage. Remove gemstone jewellery before swimming or bathing.
Use a soft lint-free cloth or jewellery cleaning solution: Clean your gemstone jewellery gently using a soft lint-free cloth or a jewellery cleaning solution specifically designed for gemstones. Take extra care with soft gemstones, such as pearls or opals, as they require special attention.
Wipe after each wear: After wearing pearl jewellery, wipe it gently with a soft lint-free cloth to remove oils and dirt. This will help maintain their lustrous appearance.
Avoid chemicals: Pearls are sensitive to chemicals, including perfumes and hairsprays. Make sure to apply these products before wearing your pearl jewellery.
Periodic cleaning: Clean your pearls periodically with a mild soap and water solution. Gently scrub with a soft lint-free cloth, rinse thoroughly, and pat dry.
Protect from extreme temperatures: Enamel jewellery is sensitive to extreme temperatures, so avoid exposing it to excessive heat or cold, as it can cause cracking or discoloration.
Clean gently: Use a soft lint-free cloth and mild soap to clean enamel jewellery. Avoid using abrasive cleaners or brushes that could damage the enamel.
Every RISIS Jewellery comes with a 1-year warranty.
For intricate repairs, resizing, or adjustments, we encourage you to reach out to our RISIS customer support team. They possess the expertise to handle various jewellery-related concerns and ensure your pieces are restored to their original glory.
Our dedicated customer support team is available to assist you with any specific care instructions or inquiries you may have. Contact us through our website, email, or phone, and we will be delighted to provide guidance and advice tailored to your RISIS jewellery.
Home & Lifestyle
RISIS homeware adds a touch of elegance and sophistication to your living space. To maintain their beauty and preserve their shine, follow these care guidelines:
- Dust regularly: Dust your homeware regularly using a soft(non-abrasive) lint-free cloth. This will help prevent the buildup of dirt and maintain their lustrous appearance.
- Avoid harsh chemicals: Avoid using harsh chemicals, abrasive cleaners, or scrub brushes on your homeware. These can damage the delicate finishes and remove the gold plating. Instead, opt for mild soap and water solutions when cleaning.
- Hand wash only: Wash your homeware by hand using a gentle dishwashing liquid and warm water. Avoid using a dishwasher, as the high temperatures and abrasive detergents can tarnish or strip off the precious metal plating.
- Dry thoroughly: After washing, carefully dry your homeware with a soft lint-free cloth to prevent water spots or tarnish. Ensure that no moisture remains on the surfaces before storing.
- Avoid extreme temperatures: Protect your exquisite homeware from extreme temperatures, as they can cause the finishes to deteriorate or discolor. Avoid placing them near heat sources or exposing them to direct sunlight for prolonged periods.
- Store with care: When not in use, store your homeware in a clean, dry place. Consider wrapping them in soft, acid-free tissue paper or storing them in individual cloth bags to prevent scratches or tarnish.
Every RISIS Homeware piece comes with a 3-year warranty.
Given the meticulous craftsmanship exhibited in our homeware, emphasizing intricate details and textures, and the distinction of our RISIS Gold, replating stands as the sole viable option for restoration purposes. Should you find your homeware in need of extensive repair or refurbishment, we strongly advise reaching out to our customer support team.