Product Care Guide

Q: General Jewellery Care Tips

Avoid exposure to harsh chemicals : Perfumes, lotions, and cleaning products can damage the delicate materials of your jewellery. Apply these products before wearing your RISIS jewellery to prevent chemical interactions. Remove jewellery during certain activities : Take off your RISIS jewellery before engaging in activities that may cause damage, such as exercising, swimming, or doing household chores. This will protect your pieces from unnecessary wear and tear. Store jewellery properly : When you're not wearing your RISIS jewellery, store it in a clean, dry place. We recommend using a lined jewellery box or pouch to prevent scratches and tangling. Separating each piece with individual compartments or soft pouches, and even better, using airtight resealable jewelry bags, will ensure that they remain in pristine condition.

RISIS selects the highest quality materials to create your pieces, and we go over and beyond to ensure that each handcrafted piece is perfect from manufacturing to packaging. With proper care and maintenance, they are bound to retain its beauty and character for years to come.

Jewellery

Avoid exposure to harsh chemicals: Perfumes, lotions, and cleaning products can damage the delicate materials of your jewellery. Apply these products before wearing your RISIS jewellery to prevent chemical interactions.

Remove jewellery during certain activities: Take off your RISIS jewellery before engaging in activities that may cause damage, such as exercising, swimming, or doing household chores. This will protect your pieces from unnecessary wear and tear.

Store jewellery properly: When you're not wearing your RISIS jewellery, store it in a clean, dry place. We recommend using a lined jewellery box or pouch to prevent scratches and tangling. Separating each piece with individual compartments or soft pouches, and even better, using airtight resealable jewelry bags, will ensure that they remain in pristine condition.

Plated Jewellery:
Handle with care: Plated jewellery should be protected from water, chemicals, and excessive friction. Remove plated pieces before showering or swimming, and avoid wearing them during activities that may cause rubbing or scratching.

Clean with care: Gently clean plated jewellery using a soft(non-abrasive) lint-free cloth or a mild jewellery cleaning solution. Avoid harsh chemicals or abrasive materials that can strip off the plating.

Gold Jewellery:
Use a soft lint-free cloth or jewellery polishing cloth: Regularly wipe your gold jewellery with a soft lint-free cloth to remove dirt and restore its shine. You can also use a jewellery polishing cloth specifically designed for gold pieces.

Soak and gently scrub: For a more thorough cleaning, create a solution of mild soap and warm water. Soak your gold jewellery for a few minutes, then gently scrub with a soft brush. Rinse thoroughly and pat dry with a clean lint-free cloth.

Silver Jewellery:
Use a silver polishing cloth: To remove tarnish and restore the shine of your silver jewellery, gently rub it with a silver polishing cloth. This specialised cloth will help keep your pieces looking radiant.

Gemstone Jewellery:
Handle with care: Avoid exposing your gemstone jewellery to extreme heat or direct sunlight, as it can cause colour fading or damage. Remove gemstone jewellery before swimming or bathing.

Use a soft lint-free cloth or jewellery cleaning solution: Clean your gemstone jewellery gently using a soft lint-free cloth or a jewellery cleaning solution specifically designed for gemstones. Take extra care with soft gemstones, such as pearls or opals, as they require special attention.

Pearl Jewellery:
Wipe after each wear: After wearing pearl jewellery, wipe it gently with a soft lint-free cloth to remove oils and dirt. This will help maintain their lustrous appearance.

Avoid chemicals: Pearls are sensitive to chemicals, including perfumes and hairsprays. Make sure to apply these products before wearing your pearl jewellery.

Periodic cleaning: Clean your pearls periodically with a mild soap and water solution. Gently scrub with a soft lint-free cloth, rinse thoroughly, and pat dry.

Enamel Jewellery:
Protect from extreme temperatures: Enamel jewellery is sensitive to extreme temperatures, so avoid exposing it to excessive heat or cold, as it can cause cracking or discoloration.

Clean gently: Use a soft lint-free cloth and mild soap to clean enamel jewellery. Avoid using abrasive cleaners or brushes that could damage the enamel.

Every RISIS Jewellery comes with a 1-year warranty.

For intricate repairs, resizing, or adjustments, we encourage you to reach out to our RISIS customer support team. They possess the expertise to handle various jewellery-related concerns and ensure your pieces are restored to their original glory.

Our dedicated customer support team is available to assist you with any specific care instructions or inquiries you may have. Contact us through our website, email, or phone, and we will be delighted to provide guidance and advice tailored to your RISIS jewellery.

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Home & Lifestyle

RISIS home and lifestyle pieces add a touch of elegance and sophistication to your living space. To maintain their beauty and preserve their shine, follow these care guidelines:

Clean regularly: Clean your home and lifestyle pieces regularly using a soft(non-abrasive) lint-free cloth. This will help prevent the buildup of dirt and maintain their lustrous appearance.

Store with care: Ensure your collection pieces are stored in a cool, dry place.

Every RISIS home and lifestyle piece comes with a 3-year warranty.

Given the meticulous craftsmanship exhibited in our collection pieces, emphasizing intricate details and textures, and the distinction of our RISIS Gold, replating stands as the sole viable option for restoration purposes. Should you find your collection pieces in need of extensive repair or refurbishment, we strongly advise reaching out to our customer support team.

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